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GENERAL FAQ

  1. Can I purchase Vita Health Programmes as a gift for someone else?
    Yes. To purchase a Vita Health gift certificate, please call
    +39 0925 998 060 or e-mail vitahealth@roccofortehotels.com

  2. Can I bring my pet along?
    We regret that we are unable to accommodate pets at Verdura Golf & Spa Resort.

  3. If I have to remove my jewellery, is there an in-room safe I can use?
    Yes, every bedroom and suite has a personal safe.

  4. Are mobile phones allowed within the spa?
    We request that all guests refrain from using mobile phones within Verdura Spa.

  5. What happens if I need to amend my reservation?
    If you need to change your reservation dates, we will try our utmost to accommodate your request. Please note changes are subject to availability.

  6. I need to cancel my reservation, what is the cancellation policy?
    The first 50% of your programme fee, taken at your time of booking, is non-refundable. If you need to cancel your reservation after receiving this confirmation pack please call us immediately as the remaining 50% of your programme fee will be charged once the home test-kits have been dispatched from our laboratories and is non-refundable in case of cancellation.  Please refer to your booking confirmation for the cancellation policy on your accommodation at Verdura Golf & Spa Resort.
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